COVID secure clinics: A mixture of face to face and Zoom

Updated: Oct 9


I'm still here, you can still find me, and at the moment I am doing a mixture of face to face contacts and video calls. As the numbers increase locally I anticipate the return to remote consultation. But for now there's an option and I'll go through each below.


Remote Meetings


For those meeting remotely, I usually use Zoom. Therapy translates really well to this medium, which is really fortunate under current circumstances. Whilst it can sometimes take a bit of getting used to meeting this way if you're used to face to face, it can also be convenient and of course there is no need for PPE or any worry about infection risk.


When we meet remotely, I will be in my therapy room as usual on Bishopthorpe Road, so you will see me with my bookshelves behind. This is a private space and no one else will be in the building with me. At home, when you plan for your session try and make sure you have somewhere comfortable to sit, make it as private as possible (send any family off for a walk if you can) and it is best if you aren't sitting in a work station (it's hard sometimes to take a 'work hat' off).


Several days before our appointment I will send out an invite with a unique password which will allow you to enter our Zoom room at the time of the meeting. This brings you to a waiting room from where I will let you in. These steps make the virtual therapy room very secure.


Face to Face meetings


Protocol varies slightly between York Clinic for Integrated Healthcare and Bishopthorpe Road Clinic. I will let you know what you need to prepare for in each place when we arrange it.


In both locations there is no waiting room and I will meet you at the door at the time of your appointment. The rooms will have been well ventilated since the last person attended and wiped down with virucidal spray. There will be hand washing facilities and sanitiser for you to use.


At the moment I am following the recommendation of Association of Clinical Psychologists (ACP) and using face coverings throughout. If you are not able to do this, please let me know and I'll review on a case by case basis.


Some people are doing a bit of a mixture of face to face meetings and Zoom meetings and this is perfectly fine.


Please let me know if you have any questions and I'm happy to answer them. As usual I tend to speak to people by phone before arranging a first appointment to see if it feels like we will work well together.


I look forward to hearing from you!


© 2020 Dr Kirsty Kennedy

Photos of Dr Kennedy & studio by Olivia Brabbs

Web design and copy by Cordelia F Brabbs

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